Refund policy

1. Right of Withdrawal

All jewelry pieces from IMPERARI are individually made to order and may be customized to the customer’s specifications (e.g., ring sizes, engravings, gemstone or material selection).
Therefore, there is no statutory right of withdrawal or return.

This exclusion applies worldwide and is in accordance with § 312g (2) No. 1 of the German Civil Code (BGB) and Article 16(c) of the EU Consumer Rights Directive.

Your mandatory consumer rights in the event of defective or wrongly supplied goods remain unaffected.